Introducing… Bev, Service Delivery Administrator

So Bev, how did you come to work at The Door?

I used to come to The Door after school when it was still at Gloucester Street. After my A-levels I was volunteering in the High Street youth club as something to do. One day Alistair mentioned that there was an apprenticeship available in the office and although I took some persuading I applied. 2 years later, I’m qualified in Business Admin and I am now the Service Delivery Administrator.

What a great way to start working here, so what does a Service Delivery Administrator do all day?

The main part of my role is to support the Youthworkers and Family Support Team Leaders with any administration help they might need. From processing referrals and volunteer applications to filing the youth club registers and making posters for the youth centres. I also help monitor our database, making sure staff and volunteer training are up to date. I’m also the first point of call whenever someone calls up on the phone or visits our Stroud offices.

Never a dull moment then,

No there isn’t time!

So what is your favourite part of your role?

One of my favourite parts of the job is meeting so many new people whether it’s young people coming for support, their parents or volunteers. I’d always thought I would be hidden behind a desk in the back office but I get to meet everyone that comes to our door. Being able to build relationships with some of them is great too.

So if that’s the best part of your job, what is the most challenging?

The paperwork side of the role can be quite repetitive, especially when we have lots of referrals. When we are busy I have to concentrate for a long time so I get everyone’s details in the right boxes, which can be tiring. But thankfully I have a varied day so it doesn’t happen too often.

I’m sure everyone has a job or two like that! Thankyou so much for sharing about your role, now can we find out a bit more about you.

Of course

If you could only eat one meal for the rest of your life what would it be?

Oh definitely spaghetti bolognaise with all the parmesan cheese and some chicken bits – you know spice it up a little.

Tasty! So sports, which teams do you support?

I’m afraid I’m not really a sporty person. I don’t follow any teams properly, I did manage a bit of the football World Cup though – ‘It’s coming home until it’s not’!

So if it’s not sport you’re watching; what do you get up to in your free time?

Other than eating (everyone at The Door will tell you I eat all the time!) I like watching films or reading, hanging out with my boyfriend and I can usually be found catching up with all my friends at the weekends in town.

And finally is there a Bible verse you would like to share?

This one spoke to me the most,

The one who eats everything must not treat with contempt the one who does not, and the one who does not eat everything must not judge the one who does, for God has accepted them. Romans 14:3  


Introducing… Bev

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