"I love being able to support young people though what can be a very challenging time"

Telephone Mentors offer a listening ear to young people aged 11-25 for around 2-3 hours a week. // No Experience is necessary, all we need from you is the willingness to listen and learn. // Applicants should be able to volunteer on weekday evenings between 5 and 7pm

Click/Tap here to download an application form // Use the form at the bottom to message the team.

Please note all of our downloadable forms are Word documents and can be completed electronically before being submitted online (by email).

If you would prefer to receive a paper copy of the form you need by post please use our contact page to request one.All forms will include a stamped address envelope so you can return then to us at no cost to you.


  • Join our team of Mentoring Gateway volunteers- providing 15 minute phone calls to young people on weekday evenings between 5pm and 7pm. Mentors provide committed, non-judgemental listening and support to young people aged between 11 and 25.
  • The aim of mentoring is to help participants identify and achieve their own goals to progress towards a healthier or more stable lifestyle. From school work to family friction and mental health issues.
  • During this time volunteers should aim to develop positive, supportive relationships with their mentee, to be a source of encouragement in order to help develop their self-esteem and confidence.


We really value lived experience and welcome mentors from all walks of life. We are looking for...

  • Friendly, enthusiastic volunteers who are ready to listen.
  • To be a positive and active role model. 
  • To take part in supervision and training, including attending group development sessions.
  • To adhere to the policies and practices of the scheme, laid out in the Handbook. In particular, to safeguard the welfare of young people and their families and prevent abuse.
  • To keep records as required.


  • Mentoring itself should take no more than 1 to 2 hours per week plus the odd check-in on the phone or by email with your team leader.
  • We also encourage volunteers to take part in Group Development sessions which happen once a month.
  • Full training will be given and consists of 6 weekday evening sessions.
  • If you are unable to make all sessions a catch up will be provided.
  • Also applicants should be aware that the average mentoring relationship lasts around 6 months and you should be available to commit to volunteering for that time.
If you want to give something back but aren't sure which role is for you or you have questions about volunteering at The Door use this form to get in touch with the team.
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