The Door values your right to privacy.

Your personal data will be stored and processed for the purposes for which you have consented.

If you have subscribed to receiving emails from us, your personal data will be used to keep you informed about The Door’s activities, including sending you periodic newsletters and details of events and volunteering and fundraising opportunities.  You may use the link in these emails to unsubscribe at any time.

Service users’ personal data may be also be used on an aggregated and anonymised basis for the purposes of monitoring and improving The Door’s services (for example, analysing home locations of youth club attendees by postcode).

The Door will not share your personal data with any third party without your consent unless there is an overriding legal obligation to do so or there is a risk to personal safety.

You have the right to

  • Request access to your personal data
  • Request rectification if any of your personal data are incorrect
  • Withdraw consent for the storing and processing of your personal data
  • Request permanent removal of your personal data from The Door’s systems.


The Data Controller for The Door is the Chief Operating Officer.  All enquiries relating to your personal data should be directed to them at The Door Youth Project, 44-45 High Street, Stroud, GL5 1AN, or by email to

If you are not satisfied with The Door’s handling of your request, you have the right to complain to the Information Commissioner’s Office, which can be contacted on 0303 123 1113 or via


Handling of referrals as part of the Gloucestershire Mentoring Programme (GMP) collaborative project: 

If The Door receives a referral where their team considers that it would be more appropriate for another of the project's providers to give support, they will gain consent to pass this referral onto one of the 6 other trusted partner providers as listed below.

The GMP providers are:

  • Breathe Youth
  • WAM
  • 1625IP
  • Thames Valley Partnership
  • The Nelson Trust
  • Young Gloucestershire

Handling of referrals from Primary Care Networks

If The Door receives a referral which it considers would be better supported by another of this project's providers, it will seek consent to pass this referral onto them.

The other support providers are:

  • Cotswold Counselling
  • Teens in Crisis



To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool "Real Cookie Banner". Details on how "Real Cookie Banner" works can be found at

The legal basis for the processing of personal data in this context are Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.

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