We have been working with C, a 21 year old young woman, who has been living on her own since leaving home at 15, through the work of her mentor she has learnt that to ask for help is not a sign of weakness, and has been able to start dealing with the paperwork she has been avoiding.  Particularly she has been helped to complete her tax return.  Her mentor has also helped her to arrange meeting with Citizens advice bureau and the job centre, as although she has been out of work for the past 18 months she has refused to sign on and has been living in poverty and at risk of being evicted.