Welcome to The Door’s Mentoring Gateway Web Chat

This service is available for young people aged 11-25 only. If you are a parent looking for support please request a call using this form or for other enquires see our contact page.

To talk to a member of the team simply click or tap on the orange bubble bottom right of this screen, the chat will open in a new window.

Our teams are online to chat from 5pm-7pm Monday – Friday during term time and most school holidays excluding bank holidays. Outside of this time you can leave the team a message and someone will be in touch soon.

These conversations are confidential.  Any personal data disclosed will be processed in line with The Door’s data protection and safeguarding policies. We will only share information where somebody is at risk or there is a legal duty to do so.

Privacy Policy